departmentWhich queue should handle this?
Runnable templates
Decision templates
Production templates for triage, moderation, agents, and labeling. Same request shape as /v1/decide. Anonymous: 1 free run. Signed in or pasted laya_ key: prepaid balance.
Guides (what / when)
- Prompt GuardFlag instruction override attempts before they hit a tool.
- Support TriageRoute a ticket, score urgency, and flag churn.
- Email TriagePick a folder, a reply priority, and whether a human should answer.
- Content ModerateAllow, review, or block a user-generated snippet.
- Scam SpotterSpot phishing and what the sender is pushing.
- Agent RiskDecide whether an agent action should run, pause, or stop.
Typed decisions, live
POST /v1/support/triage Live
urgencyHow urgent is this request?
churn_riskDoes the user threaten to cancel or leave?
refund_requestedDoes the user explicitly request a refund?
sample · not yet run