POST /v1/support/triage

Support Triage

Route a ticket, score urgency, and flag churn.

Typed decisions, live

Pick a scenario, edit the input, run the real API. Choice, score, and yes/no come back with confidence.

Anonymous free runs: 1. Then sign in with Google or paste a laya_ key.

POST /v1/support/triage Live

State — the input software gives Laya

190c

Questions — typed decisions you get back

choice department

Which queue should handle this?

score urgency

How urgent is this request?

noul churn_risk

Does the user threaten to cancel or leave?

noul refund_requested

Does the user explicitly request a refund?

Sample answers

sample · not yet run

billing72%

technical9%

account9%

other9%

not urgent12%

soon12%

today12%

critical64%

yes81%

no19%

yes81%

no19%